236 Swannanoa River Road Asheville, NC 28805

Phone: 828-253-6706

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© Britt & Tilson Glass Co. of Asheville NC

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We want to hear from you.  Please complete the form below to share your experience with others.

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Just wanted Bill, Jr and Bill III to know what a great job that Mike and Mike did on my shower door install. These two guys were very personable, knowledgeable and represent Britt and Tilson very well. Job well done. Love the slider. No other can compare to Britt and Tilson. - Gail Hipshire

Matt at Britt & Tilson was exceptionally helpful in providing me with replacement parts for a glass shower enclosure. Matt listened to my concerns and provided a cost-effective and efficient solution to my needs. Britt & Tilson had been recommended to me by several trusted friends in the building industry. I'm so happy I contacted Matt at Britt and Tilson. I will definitely ask their help when it's time to replace the shower door. Service, professionalism, and quality products - that's what you'll find at Britt & Tilson. - Marie

You guys are the best, period. From start to finish your team was responsive, professional and courteous. Matt came out and shared his experience and offers us options so that we could make the right decisions. Clarence and Chris did an excellent job not only installing our enclosure but fabricating the “panels” so that it looked perfect. Great Job guys, all of you! - James Lytle

Matt measured our shower for a replacement glass door unit, and in doing so, he helped us decide the appropriate style for our space-if I had gone with the door recommended by another provider, it would have caused water to leak out onto the bathroom floor! It took a couple of weeks to create this specific size, which we knew would be the case, and the two men who installed it were polite and professional. I would not hesitate to use Britt & Tilson again. - Carolyn Payton

This is a superb company!  I first had them out to remove an old glass block shower enclosure and replace with nice sleek glass panels.  They did an excellent job!  The timing was established to allow us to remove some marks on the shower tiles left from the first enclosure, that would now be exposed with the new enclosure.  They made absolutely sure we were pleased before leaving.  Very pleased with the entire experience. The only problem now was the new enclosure made the existing glass block window look tacky, so we had them back out to replace the window. This was a very tedious endeavor - the window is over an indoor pond on one side and the bathroom on the other.  The original window was glued, screwed and installed in a manner to never be replaced.  It was impossible to get a good tight measurement for the new glass until all was removed, which was a slow go!  All was completed in a very professional and timely engagement - and this was by no means an easy job.  All finished with a great look... like it been there all along!  None of the previous demolition scars were showing - which was surprising to me.  I would recommend this company to anyone seeking professional glass installation!  You will never regret it!grin

ML Barnes

 

Couldn't be better than this! Great people and great service. I have appreciated their work on both installation and repair on previously installed shower doors by another vendor. - Michael Brooks

 

My sister was in a serious bind. She is opening up a pie shop and has a display case prominently featured in the store. She ordered glass to be custom fit into the top, and had a lot of problems with the man who delivered the glass. Long story short, first he broke it, then he replaced it, but when he delivered the glass, it didn't fit. It was about 1/8" too wide and didn't fit into the display. The mover disappeared and disconnected his phone so we couldn't get satisfaction from him. That's when I called Britt and Tilson. They helped to educate me about tempered vs non-tempered glass and helped me explore options. When I arrived there, Jeff helped me with the delicate cut to ensure that the glass didn't shatter. I explained my situation to the friendly, helpful woman who worked up front, one of the owners, Billy, overheard the conversation, and compassionately offered to take care of me. It was very generous, and because they were able to solve our problem, the shop will open on time!  I am very grateful to Billy and his team. We will use them from now on! - Ingrid Cole

 

Installed a shower enclosure. One of two companies in the area that use Guardian easy clean Glass. Matt came out to take measurements and give me prices and options. They did a great job and sealed it well. They were on time. I would use them again and recommend them and I have! - Kate Clark

 

Britt & Tilson installed a glass shower door in our home about 5 years ago.  I could tell the installation guys did this all the time and really knew what they were doing. The glass door still looks as good as new and fits perfect. - John Sinnott