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Mike and Dre were at our home in Asheville and installed 2 sets of shower doors for us. They were timely, polite, and did a beautiful job. We couldn’t be happier with them and their work and highly recommend them. - Sylvia T.

5-Stars to Ross and Ray who installed my shower enclosures, professional, friendly, on time, efficient, and beautiful enclosures. A bright spot in an otherwise challenging construction of a home here in WNC. when we start our basement bath they will be first on my list. Keep up the good work!! - Rebecca Stafford

Britt & Tilson is reliable, reasonable, and friendly. I have used them twice, once to repair glass in a french door, and then to replace a shower door. They did a perfect job both times. The guy who came to take the initial measurements was really helpful and got it right. The installers were quick and friendly. If I ever need glass design or installation on any scale, these are the folks I would use without hesitation. 100% professional. - Paul Benson

Mike and Keith, came over to install a shower door at my brand new home in Leicester on behalf of Alex Malanka, our builder. They were both friendly, clean, and did an outstanding job of installing and my wife and I couldn't be more thrilled. As a retired builder, I appreciate great workers and cleanliness and both guys were top-notch. - Thomas Fortier

I recently used Britt and Tilson for a custom shower panel and glass shelves in a buffet. They did a beautiful job with the glass shower panel, it’s exactly what I wanted and the fit is perfect. Mike and Keith were professional and friendly and they did a beautiful job with the installation. They also installed glass shelves in a buffet. I could not be more pleased and highly recommend Britt and Tilson. - Hilda Pozner

Just wanted Bill, Jr, and Bill III to know what a great job Mike and Mike did on my shower door install. These two guys were very personable and knowledgeable and represented Britt and Tilson very well. Job well done. Love the slider. No other can compare to Britt and Tilson. - Gail Hipshire

I couldn't be happier with the window replacement! The measurement was perfect (I'm sorry I didn't get the names of the two guys that measured it, they were great too!) and Mike and Darrell installed it. They were super nice, personable and completed the job in less than an hour. I really enjoyed talking to them :) I would highly recommend this company... FIVE STARS!! - Judy Hardison

This was our first experience with a custom glass enclosure for a renovated bathroom. Billy Britt completed the design, including our desired barn-door sliding glass door. Installation yesterday by Mike and Stiles was just beautiful - no other way to describe it! - Garry and Gail Sherman

Matt at Britt & Tilson was exceptionally helpful in providing me with replacement parts for a glass shower enclosure. Matt listened to my concerns and provided a cost-effective and efficient solution to my needs. Britt & Tilson had been recommended to me by several trusted friends in the building industry. I'm so happy I contacted Matt at Britt and Tilson. I will definitely ask for their help when it's time to replace the shower door. Service, professionalism, and quality products - that's what you'll find at Britt & Tilson. - Marie

You guys are the best, period. From start to finish your team was responsive, professional, and courteous. Matt came out and shared his experience and offers us options so that we could make the right decisions. Clarence and Chris did an excellent job not only installing our enclosure but fabricating the “panels” so that it looked perfect. Great Job guys, all of you! - James Lytle

Matt measured our shower for a replacement glass door unit, and in doing so, he helped us decide the appropriate style for our space-if I had gone with the door recommended by another provider, it would have caused water to leak out onto the bathroom floor! It took a couple of weeks to create this specific size, which we knew would be the case, and the two men who installed it were polite and professional. I would not hesitate to use Britt & Tilson again. - Carolyn Payton

This is a superb company!  I first had them out to remove an old glass block shower enclosure and replace with nice sleek glass panels.  They did an excellent job!  The timing was established to allow us to remove some marks on the shower tiles left from the first enclosure that would now be exposed with the new enclosure.  They made absolutely sure we were pleased before leaving.  Very pleased with the entire experience. The only problem now was the new enclosure made the existing glass block window look tacky, so we had them back out to replace the window. This was a very tedious endeavor - the window is over an indoor pond on one side and the bathroom on the other.  The original window was glued, screwed and installed in a manner to never be replaced.  It was impossible to get a good tight measurement for the new glass until all was removed, which was a slow go!  All was completed in a very professional and timely engagement - and this was by no means an easy job.  All finished with a great look... like it been there all along!  None of the previous demolition scars were showing - which was surprising to me.  I would recommend this company to anyone seeking professional glass installation!  You will never regret it!grin

ML Barnes

 

Couldn't be better than this! Great people and great service. I have appreciated their work on both the installation and repair of previously installed shower doors by another vendor. - Michael Brooks

 

My sister was in a serious bind. She is opening up a pie shop and has a display case prominently featured in the store. She ordered glass to be custom fit into the top and had a lot of problems with the man who delivered the glass. Long story short, first he broke it, then he replaced it, but when he delivered the glass, it didn't fit. It was about 1/8" too wide and didn't fit into the display. The mover disappeared and disconnected his phone so we couldn't get satisfaction from him. That's when I called Britt and Tilson. They helped to educate me about tempered vs non-tempered glass and helped me explore options. When I arrived there, Jeff helped me with the delicate cut to ensure that the glass didn't shatter. I explained my situation to the friendly, helpful woman who worked up front, one of the owners, Billy, overheard the conversation, and compassionately offered to take care of me. It was very generous, and because they were able to solve our problem, the shop will open on time!  I am very grateful to Billy and his team. We will use them from now on! - Ingrid Cole

 

Installed a shower enclosure. One of two companies in the area that use Guardian easy clean Glass. Matt came out to take measurements and give me prices and options. They did a great job and sealed it well. They were on time. I would use them again and recommend them and I have! - Kate Clark

 

Britt & Tilson installed a glass shower door in our home.  I could tell the installation guys did this all the time and really knew what they were doing. The glass door still looks as good as new after 5 years and fits perfectly. - John Sinnott

CUSTOMER REVIEWS

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